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Product Verification & Certification Division

Product certification or product qualification is the process of certifying that a certain product has passed performance tests and quality assurance tests, and meets qualification criteria stipulated in contracts, regulations, or specifications (typically called “certification schemes” in the product certification industry).

Most product certification bodies (or product certifiers) are accredited to ISO/IEC Guide 65:1996, an international standard for ensuring competence in those organizations performing product certifications. The organizations which perform this accreditation are called Accreditation Bodies, and they themselves are assessed by international peers against the ISO 17011 standard. Accreditation bodies which participate in the International Accreditation Forum (IAF) Multilateral Agreement (MLA) also ensure that these accredited Product Certifiers meet additional requirements set forth in Certification process.
A product might be verified to comply with a specification or stamped with a specification number. This does not, by itself, indicate that the item is fit for any particular use. The person or group of persons who own the certification scheme have the responsibility to consider the choice of available specifications, choose the correct ones, set qualification limits, and enforce compliance with those limits. The end users of the product have the responsibility to use the item correctly. Products must be used in accordance with their listing for certification to be effective.
Product certification is often required in sensitive industry and marketplace areas where a failure could have serious consequences, such as negatively affecting the health and welfare of the people or person using that product.

The process for certification of a product is generally summed up in four steps:

1. Application (including testing of the product)
2. Valuation (does the test data indicate that the product meets qualification criteria)
3. Decision (does a second review of the product application concur with the Evaluation)
4. Surveillance (does the product in the marketplace continue to meet qualification criteria)
• In many instances, prior to applying for certification, a product supplier will send a product to a testing laboratory (some certification schemes require the product to be sent out for testing by the product certifier instead).

• When the product to be certified is received at the testing laboratory, it is tested in accordance with the laboratory’s internal procedures and with the methods listed in the test standards specified by the certification scheme.

• The resulting data collected by the testing laboratory, and is then forwarded either back to the manufacturer, or directly to the product certifies.

Regulatory Compliance

In general, compliance means conforming to a rule, such as a specification, policy, standard or law. Regulatory compliance describes the goal that corporations or public agencies aspire to achieve in their efforts to ensure that personnel are aware of and take steps to comply with relevant laws and regulations.
Due to the increasing number of regulations and need for operational transparency, organizations are increasingly adopting the use of consolidated and harmonized sets of compliance controls. This approach is used to ensure that all necessary governance requirements can be met without the unnecessary duplication of effort and activity from resources.
The product certifies then reviews the product supplier’s application information, including the testing data. If the certifier’s evaluation concludes that the test data shows that the product meets all required criteria as listed in the certification scheme, and the decision maker(s) of the product certifies concur with the evaluation, then the product is deemed “certified” and is listed in a directory which the Product certifies is required to keep. ISO Guide 65 requires that the final decision to grant or not grant certification be made only by a person or group of persons not involved in the evaluation of the product.
Products often need periodic re certification  also known as surveillance. This requirement is typically identified within the certification scheme that the product is certified to. Certification bodies may require product suppliers to perform some sort of surveillance activity, such as pulling sample products from the marketplace for testing, in order to maintain their “listed” or “certified” status. Other examples of Surveillance activities include surprise audits of the manufacturing plant, supervision of the manufacturing and/or testing process, or a simple paperwork submitter from the supplier to the product certifies to ensure that the certified product has not changed. Other causes for re certification may include complaints issued against the product’s functionality which would require removal from the marketplace, and expiration of the original certification. These lists of examples are by no means all inclusive.

Some certification schemes, or the product certifies which operate those Schemes, may require that the product supplier operate a Quality Management System registered to ISO 9000, or that the testing be performed by a laboratory accredited to ISO 17025. The decision to set these requirements is most often made by the person or group which owns the Certification Scheme.
Testing and evaluation of samples of products submitted for certification can be performed laboratories qualified by EEFC assessment and ongoing monitoring. Only EEFC reviews the results of all testing and evaluation and decides if the product is eligible for certification.
EEFC is financially funded by the fees it charges manufacturers of the products submitted for certification. Fees are charged for the initial evaluation process, as well as ongoing maintenance fees for Follow-Up Service.
Product certification is a process that confirms a product meets the necessary local, national or international quality standards relevant to a particular market or product set. For manufacturers, having the correct product certification can be critical to ensuring ongoing commercial success and maintaining a competitive advantage.
Some certification schemes are mandatory and subject to legal enforcement. Testing and certification in this circumstance can help you avoid financial risk, prosecution, harm to your reputation and claims for compensation and damages.
EEFC Verification & Certification Group is offering innovative standards based solutions in over 146 countries.

EEFC works in partnership with a range of clients, from small to medium size enterprises through to leading multinational corporations. We have expertise across all sectors, including manufacturing, construction, renewable energy, wind, electricity and syngas, information technology, through to government and the not for profit sector.
• Certify management systems;
• Certify products;
• Provide training and information on Standards and international trade; and
• Provide performance management software solutions.

Product Verification Testing

EEFC product verification tests are designed to help its partners meet ever increasing demand for new products that are shipped on time and with confidence.
As an independent test lab, EEFC can develop the test plan design, provide test execution and analyze results. This allows our customers to focus on the form and function of their product. EEFC’s product verification testing provides timely data during all phases of the product development cycle that is critical in making decisions about the products being released to the marketplace.
The focus of our product verification testing is getting products shipped on time and with confidence. Engineering Verification Testing (EVT) Engineering Verification Testing (EVT) is a specific product verification test performed on prototypes to verify the design meets desired product specifications and performance. EVT consists of basic functional tests, parametric measurements and specification verification.

Design Verification Testing (DVT)

After prototyping, the product is moved to the next phase of the design cycle: Design Refinement. Engineers revise and improve the design to meet performance and design requirements and specifications. Design Verification Testing (DVT) is specific product verification tests performed to deliver objective, comprehensive testing verifying the following:
• All products specifications
• Interface standards
• OEM requirements
• Diagnostic commands
• DVT is an intensive testing program consisting of five areas of testing:
• Functional Testing (including usability)
• Performance Testing
• Environmental Testing
• Product Reliability Testing
• Product Regulatory Compliance Testing
• Process (or Pilot) Verification Testing (PVT)
When the product moves to production phase, the Process (or Pilot) Verification Test (PVT) is used. The PVT is a subset of the Design Verification Test (DVT) performed on pre-production or production units. The purpose is to verify the design has been correctly implemented into production.

Field Evaluation Services

Safety Services

EEFC does not compete with Nationally Recognized Test Labs such as UL, CSA and TUV. Rather, we work closely with these NRTL’s to certify your product with the desired mark. We help you obtain a UL, CSA or TUV listing. We are an independent test lab, so we can help you fix non-compliance issues quickly. Our Safety Lab offers you access to the following national product safety certification and compliance marks:
• UL, CSA, TUV Rheinland and TUV America- United States and Canada
• CE Marking- European Union
• CB Certificate- Other Nations
• NOM Mark- Mexico

Laboratory Quality Assurance Program

The Quality Assurance Program is responsible for certifying environmental laboratories to ensure that the DEP receives accurate and reliable analytical data.
Laboratories are certified when they follow approved methods, employ well-trained capable staff, and use equipment and instrumentation suited to the work they perform.
The certification process begins when a laboratory submits application on proper forms provided by the Quality Assurance Program.